Gabriel G. on 9/26/2016
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My Experience was easy booked online.
When I got to location I was driving down the road in less than 10 minutes.
Fast, courteous, and easy.
Thanks u haul.
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shannon F. on 9/25/2016
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The only issue we had was with the cargo vans AC it smelled like the fumes from a rubber tire and even though we let it run it wasn't going away
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Gloria C. on 9/24/2016
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Took care of us immediately
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CHRISTINE P. on 9/23/2016
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Excellent place they help me get my storage and get the truck return In minutes excellent staff very nice and helpful very clean
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Jacqueline L. on 9/22/2016
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I was in and out quickly and the young man was very polite and made the transaction very simple. Yes, I would return and tell others about this location.
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FREDRICO M. on 9/21/2016
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Lower the prices of the mileage is too high
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margaret b. on 9/18/2016
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More well lit at night.
Employees ARE AWESOME!!!!!
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Ron O. on 9/11/2016
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All employees who helped me were very helpful and courteous.
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DAVID A A. on 9/9/2016
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Owner had a bad attitude
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CUONG T. on 9/6/2016
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excellence customer service. Thanks a million.
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kevin y. on 8/30/2016
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I was told I can return my uhaul after hours at the Lake Forest location off of Olive and From St. Upon arriving, I discovered it did offer after hours drop off. It was a huge inconvenience after a long tiring day of moving and the fact that you guys charge for gas didn't help having to drive a little further to another location that did offer it
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nan k. on 8/30/2016
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Very large facility considering where I came from. Very nice that it was so close to my destination. Thank you.
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YVONNE P. on 8/29/2016
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The cargo I had smelled like poop really bad in the back and when I called to express it to the manager or owner she was not understanding the experience was horrible did not accommodate me in any way
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ALBERT OLIVA C. on 8/28/2016
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This location is one of the best locations i have ever used. I will be recommending this location to all family and friends.
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Gordon M. on 8/28/2016
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The staff was fast, efficient and friendly. I had no issues with the trailer, which I loaded to the gills! Thank you U-Haul.
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gayla b. on 8/23/2016
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The staff was exceptional!!!!
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lisa l. on 8/22/2016
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I don't have a big issue with the u haul location but I do with u haul in general. It annoys me that you have $19.95 on your trucks and vans because that's a joke. The cost is exorbitant with mileage, gas, fees, ect.
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David S. on 8/22/2016
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Excellent service. Staff was friendly and professional
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Louis S. on 8/21/2016
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You guys have good customer service I was in and out really quick
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Susan C. on 8/21/2016
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The truck we rented had a rough time down shifting, even though it was an automatic. So maybe it could use a transmission check. Other than that we had a great experience
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JANICE E M. on 8/19/2016
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Employees where all very pleasant and helpful. Have used this location several times before and have never had a problem.
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Julie R. on 8/15/2016
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The staff was great and the vehicle was clean, but steering very loose and quite out of alignment. Unfortunately this did not become noticeable until the truck was packed, we were well out of town away from city traffic and I attempted to drive at speeds above 50mph. It added a significant amount of travel time to our trip.
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Patrice T. on 8/15/2016
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Excellence Customer Service, made it a joyful experience.
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Charles S. on 8/14/2016
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Make sure online reservations send the correct location as a confirmation. I was given the Lemon, Walnut location and then sent to West Covina.
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Alieu S. on 8/13/2016
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Nothing. Customer Service was excellent!
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