This was a mobile pickup, but there was extreme low cell service at this site, ranging from zero to one bar. I have t mobile. It took about ten minutes and several tries before i could upload a picture to start the check-in. I called uhaul to see if it could be changed to an in person pickup due to the issue, but there wasn't anyone in site to handle that, so we just kept working on the mobile check-in. It took a good amount of time, but it finally worked. I recommend not allowing a mobile check-in at the site, or at least having a note about the lack of service in that area.
JOSIE S
Broadway Service & Tire
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Covington, OH 45318
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Customer Reviews
- 4.5 Average Customer Rating
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No where to park, walked to the entrance of the location, entered the business and had to wait 10 mins before I was noticed or taken care of. Had to walk across the street multiple times to get the truck,
ALEX DPlenty of space for equipment.
Alexander HThe drop off was so easy. I filled up the tank and dropped off vehicle and key. The staff was so friendly.
Angela SThis was a back up location that was further away. I had booked this unit well in advance of when I needed it yet the initial location didn't bother to have one available on the day I needed the unit.
Scott W