Issues over all with entire experience. Was told the day before I was scheduled to pick up that the truck size i wanted was not available. Had to drive 30 minutes out of my way to get truck. Pick up using app was confusing and asked for a password which was not mentioned before. Truck had only 1/4 tank of gas. Guy at Arms by motors coukd not help us.
Nicole B
Ormsby Motors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crystal Lake, IL 60014
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Wonderful, kind people and above expectations.
Susan N:)
BEN OHard to find. Office closed early. Had to do online return and poor instructions didn't indicate to avoid dropping the key off before taking return photos.
Zach CNew Windshield wipers on truck.
Kurt A