Truck was filthy. I had to go vacuum and clean it myself before I could even use it. The truck made a loud noise like the tail pipe was bent or damaged. There was also an issue with the gas area, everytime you tried to pump gas the pump would click off like the tank was full even when it wasn’t. We told the people at the location the truck was dirty and they did not seem to care. All they said was “oh we must have forgotten to clean it”.
Jaci B
King's Beverages
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cullman, AL 35055
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Don't charge people twice for one rental and don't overcharge people with charges that are nothing charging me $5 for something that isn't even a thing ridiculous
Richard SThe lady was very rude upon arrival. Check in was a mess. Extra charges were added. Thankfully I took pictures of gas and mileage before and after. Coperate helped me.
Ashley BKing’s was a very easy drop off.
SHAMUS VI recommend this location but I do not recommend uhaul as a company. I have had three separate uhaul rentals over the course of the last 6-7 months and each time has had its own separate issue. Whether it be the additional days that the app showed I would get if I choose a different drop off location or your customer service trying to resolve an issue transferring me 5-6 times and still not resolving my issues/questions. If there are other options in the future to use a different rental truck, I WILL NOT use uhaul. This negative review is solely about how poor I feel uhaul is as a company and has nothing to do with King's Beverages.
JORDAN D