Customer service was good. However, actual service was not. After having issues online, I called in to confirm my reservation. The representative caught an era. I had ordered all 4 dollies when I only needed one. So that correction was made adding one utility dolly to my reservation. At pick I did not check the dolly, therefore we did not discover tgat until family showed up to help. If was too late to rent one from lowes. Which made it very difficult for us moving from the 3rd floor. It took us longer and we ended up needing the truck for another day. My experience this time around was awful and no I would not recommend U haul two anyone.
Traci D
iStorage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cypress, TX 77429
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
When I needed a truck for my move, iStorage on Cypress North Houston was close. They had the equipment I needed and it was good. The staff was accommodating and I was pleased. Returning the equipment was easy and the cost was reasonable. Thanks
PORTER Sthe running lights were out on the trailer
STEPHEN TMake sure all components are returned and ready to rent. The light connection was not provided and according to who I returned trailer to it was to be part of rental. I used my own connector which I gave to rental return company in Ft Walton.
Joel CI had to extend the truck more days because of unseen circumstances. I didn’t have any issues with doing so
BRITTNEY C