Did not have the keys to the truck I reserved but the truck was onsite. Had to use a smaller truck and make multiple trips. Seemed very unorganized.
MICHAEL T
Post Boxes Etc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cypress, TX 77433
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Does not display operating hours correctly on door. Charges for a dolly that I did not request and was not provided.
Paul PI returned the vehicle at 345pm(early) with a 1/4 take of gas( more than I started with) then I get 2 calls the next day asking if I turned in the vehicle( I hamded the key to the person and we walked to the vehicle to inspect). I received a bill and it shows a 1/8 tank of gas and a 20$ after hours fee. Shittiest experience I ha e Ever had.
Perry SPick up was inconvenient
MARK CEmployees need to open stores on time so trucks can be picked up at scheduled time. Employees also should not argue with customers about scheduled times on paperwork. Employees could also apologize for scheduling errors instead of saying "do you want the truck or not?"
CAROLYN G