Does not display operating hours correctly on door. Charges for a dolly that I did not request and was not provided.
Paul P
Post Boxes Etc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cypress, TX 77433
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Customer Reviews
- 2.0 Average Customer Rating
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I returned the vehicle at 345pm(early) with a 1/4 take of gas( more than I started with) then I get 2 calls the next day asking if I turned in the vehicle( I hamded the key to the person and we walked to the vehicle to inspect). I received a bill and it shows a 1/8 tank of gas and a 20$ after hours fee. Shittiest experience I ha e Ever had.
Perry SPick up was inconvenient
MARK CEmployees need to open stores on time so trucks can be picked up at scheduled time. Employees also should not argue with customers about scheduled times on paperwork. Employees could also apologize for scheduling errors instead of saying "do you want the truck or not?"
CAROLYN GWhen picking up the u-haul, there was no one there to give me keys at pick up time as they we were late but didn’t notify. I had to call U-Haul to see what was going on. After picking up the u-haul the gas was low, there was many cigarette packages, hangers and just trash in the back. I do have a photo if needed.
Taylor G