There was no attendant to go through the vehicle for discrepancies before taking possession of vehicle. I had to call to find out where the key was and the combination to the lockbox to get the key. Damon Wade was listed as the contract and he never answered my calls so I called the help line. The mileage was of by not than 30 miles and the fuel was less then what they claimed. They tried to charge me $50 more than estimated because of the discrepancies. I have pictures of before and after as my proof. Would not recommend this location.
DANA R
Charlies St Joe Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dade City, FL 33525
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Customer Reviews
- 3.5 Average Customer Rating
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No email to let me know how to get the truck, walked in to get the haul, was told they have nothing to do with it and to call some number. The lady on the other end was not the friendliest. It took me a half hour to get the truck from when I pulled up. And it’s a self serve. This should have been very simple. The truck was falling apart. The outside had X’s everywhere and dents. When driving, if you let off the gas the truck squeals so loud you can’t talk on the phone or to the person next to you.
Brandon cPicking up the truck and dropping it off was very easy thank you to Melissa’s help. I definitely recommend this place.
BRAD NThank you Melissa for making this rental as easy as it could be!
ROY B1. I had to wait 1 hour to get the truck 2. I rented 2 dozens of furniture pads. They gave me the pads that were all super dirty and stunk like they had dog poop. I didn’t even get to use the pads at all because they were that bad. 3. Can’t be seen on photos but after renting the truck, the cabin and back storage was all dusty and dirty. The cabin bottle holders were still wet with some spillovers. I definitely don’t recommend getting a truck rented out of this location.
Joseph G