They checked the truck in 3 day late which i turned the truck in the same day I rented it and changed my card for an extra 200 and 39 dollars talking about i kept the the 3 day over now I have to wait for them to refund my money back because that was their fault ðŸ¤¬ðŸ¤¬ðŸ¤¬sharon H.
Moving Truck Rental in Dallas, TX at U-Haul at Ferguson Rd
Dallas, TX 75228
(Corner of Ferguson & Samuell South-side of 30 Hwy)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Dallas, TX 75228
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The gentlemen that check the truck back in was so awesome. Great customer service happy welcome bright. I want him to work for meALICE C.
thumbs upSHELIA G.
Employees were not using face masks which made me feel very uncomfortable. Also it took super long to rent a dolly, even though there were almost no clientsalberto R.
Horrible customer service. Waited one hour to get a truck. Online pickup did not work.Elias T.
Improve your web based pickup and check in. Took about an hour both times because of the site crashing. Location was great. Only problem was listed above.HARLON W.
They need to do better at the returning process, they call me 8 days after about a dolly asking if I was still going to keep the dilly. I was like what I only use the dolly for 8 hours ..... very un profecia at what they do.PEDRO S.
Have More pick up trucks available.TYRONE B.
Only one employee was on staff that had to handle a line of customers. I received my rental late which made me late to my destination. I was not informed of a $20 after hour return fee. I am livid that I was charged this fee after receiving my vehicle 30 minutes after requested pick up time.Terry J.
Clean the interior of the trucks.Miriam M.
Zach was awesome . He helped me both times in the past three weeks on two occasion. He is a great young man . He gave me a great truck that didn't shook while on the highway and keeping my furniture in place . He also texted me to see if everything was going well. Very great guy.STEVEN T.
I got charged double my actual cost. Please review my bill and refund me excess charges. Only just thing to do.GUILLERMO M.
They did not even check in my trailer. I got a call next day and they were asking where my trailer was though I had dropped it off 24 hours before. Absolute insanity. Still waiting for my refund as well. Just overall slow service as well. Hands down the worst U haul experience by far.MICHAEL J.
The gentleman that checked me in on the return was very nice, made you want to return to this locationRandy W.
Incredibly friendly and helpful staff.TRAVIS GLYNN G.
Awesome service. Thanks guys!WILLIAM E.
Do not ignore the customer when he walks in and let him know that you are going to wait on him . I know that I am suppose to take my own driver's license picture but the 1st time I was asked I denied you having access to my contacts, pictures not knowing that what i did would not allow me to send the Picture of my driver license. The gentleman that waited on me almost did not give me the trailer he wanted a 3rd party telephone number which to me was not necessary since i have rented from you at least 300 to 400 times in the last 3 years at this locationLeon B.
The two guys at this place were fantastic. Very helpful, courteous and efficient. There were tons of people at this place when I arrived but the guys apologized to everyone, asked them to be patient and made everyone feel at ease. Random people kept popping in to ask them questions and they were always polite and helpful while at the same time handling all the customers expeditiously. I would definitely go to this place again.Dean B.
Not one thing.....an excellent experience.john C.
Dont over charge customer for damage that happened before timeVICTORIA S.
More cashiers at the stores so time doesn't be so linf waiting in lineYOLANDA C.
Why am I being overcharged?MAGGIE H.
hard to enter the location, lots of uturnsZachary R.
Tried to use the online self service but it didn't work, i shouldn't have been charged $20 when Uhaul services weren't workingHeather H.
Quick and easy. Thank you!colin B.