Was originally scheduled to pick up at a different location and UHaul called me to move it to this other location. This second location did not have the dolly I reserved. The guy told me to go back to the first location. Frustrating experience.
Shady E
1 Stop Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dallas, TX 75235
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I won’t be using U-Haul again.
CHRISTOPHER KThe guy from the front desk was trying to charge my employee twice, for a reservation that I already paid online with my credit card. He kept insisting about collecting payment and saying “it doesn’t work like that” “ you have to pay here” even though I told him several times about me paying the reservation online. At the end I told him, yeah go for it and charge me again, and I’ll disputed with my bank account if I got charge twice. And all of the sudden, he told my employee it was ok to go.
LUIS MCustomer service was good. I felt unsafe waiting for an Uber due to the location appearance. Seems like UHaul is working more with these side-hustle unsafe feeling rental locations.
ISMAEL NTruck was fine, however, no dolly was available making me drive to another location. This was the location I was originally supposed to get the truck from.but was moved 1 day before reservation. When I got to the location to get the dolly—-Henry Hines blvd, they were super nice but it wasted 45 minutes because a whole new order had to be created just for a $12 dolly. Also at the pickup location, 1 mart, the area was a bit sketchy and I had a homeless person yelling at my wife from across the street.
Michael B