The lady came out to greet us. She was fantastic. I was having issues with the app uploading pictures and she assisted me with calling for help. One issue I had which I believe is not this locations fault is when I made the reservation I put in an appliance dolly. When I picked the truck up there was no appliance dolly. When I spoke to customer service they refunded the charge. This caused was a waterfall effect. They offered me to drive 10 miles to pick up an appliance dolly at the nearest location. Yes, only 10 miles but a 35 minute drive each way. I was limited on time. Not to mention I would have had to drive the uhaul. I had 31 miles and after that $1 a mile. So I would have ate up 2/3 of my miles just picking up the dolly that was on my reservation. Not to mention the effects of not having a dolly caused me to have to move a heavy refrigerator by hand and causing my back to go out which also included a trip to urgent care.
Hallie F
Allens Rim Tire And Lube Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Daphne, AL 36526
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The lady was as helpful as she could be. Just very time consuming to rent the vehicle.
bridgett sReady for use
Roy F