Reserved a truck on the app which IMMEDIATELY charged and authorized my credit card. When I arrived to pick up the truck I was asked to swipe my card again, resulting in ANOTHER charge/authorization for the same order number. Don't use the app. Just show up to the location and rent in person. The young women working here have TERRIBLE attitudes. Guy with the dreds is ok I guess.ATIF R.
Moving Truck Rental in Decatur, GA at U-Haul at Candler Rd
Decatur, GA 30032
(N Of I-20)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in Decatur, GA 30032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I returned the rental on time and now I am receiving a notice for addtional charges and late fees.MELVIN S.
Everytime that I have been to this location, the service has been excellent!!!!!dale C.
This was a horrible experience.EARLISE A.
The staff was professional and courteousNATALIE W.
Sameness provided excellent friendly knowledgeable service! -B. Smith / N. HardingNEISHA H.
Great experience they really went above and beyondDEXTER M.
Make sure the back of the trucks are clean!ASHLEY K.
I was told the price was $133.67 get home and get a bill and the bill says $144.67. Also, they sent me a receipt that cannot be printed as a large document. Sent me a receipt that is not legible when I print it. I would appreciate a receipt send in a word document so I can have my receipt and whatever price you tell the customer that is the price they should be charged not adding additional charges when they leave. The is unprofessional and mistrust!MARLENE L.
The wait delayed our start. There was only one persons working the counter and he was overwhelmed. Put more staff on the counter and get your customers on there way. Additionally, this was NOT the location we requested. I had to take an UBER to this location which was 20 miles away. The truck could have been delivered to the requested location to accommodate the customer and not UHAUL.Jason S.
Very helpful, and efficientMARIA F.
The customer service was excellent I recommend u try the candler rd location in and outMITCHELL H.
The gentleman that served us was amazing! I wish I could rate him. I would give him 10 stars out of 5. So kind and helpful and went above and beyond for us. I'm am so grateful.CINDY T.
Outstanding customer service! Highly recommend this location!MICHAEL M.
Shameen was AWESOME!! The gas gauge on the truck need to be calibrated because it was off which led to me purchasing more gas than I needed to return the amount to it's original level. I should be able to get a gas credit in the amount that I would have been charge if I was short the same amount that I was over.AKILAH J.
Very efficient.Jerry W.
Gentleman that waited on me was very professional courteous and kind. One suggestion need more counter helpVIRGINIA M.
I was very upset and this was my first time renting a Uhaul truck. Getting the truck was not a problem, but when I returned, the gentlemen who cleans the trucks, told me that I was going to be charged $25.00 for not cleaning and wiping down the truck. OK! the problem with that was that my husband and I cleaned, and brought the truck back exactly the way we were given it, we put a half tank of gas back in the truck and swept it out thoroughly. The guy who cleaned the truck told me that if I gave him the money he would clean the truck, of course you know I said some choice words to him, because not only was he trying to put money in his pocket, when I got loud with him he changed his mind and told me don't worry about it he would clean it. I wanted to report him because I'm sure he is doing others the same way, and this is not right. He wanted me to stay quiet because he saw the lady who worked at the front desk come outside and he did not want her to know what was going on. I did not get his name but I hope all of the other workers are not trying to swindle other customers the way he tried to get over on us, there's no telling how much money he has taken away from Uhaul. I am very upset right now and will use another area if there is a next time!JOYCE W.
Everything was great thank youCLARSSIE J.
The customer service of sales clerkLASHEANA H.
Service was excellent. The wait time was pretty long with picking up and dropping off.ANDREW M.
Friendly and professional people. A very good rental experience.Jerry J.
The service was fast and the attendants professional and friendly. However the truck's cabin was not as clean as other trucks I have rented before. If not for that I would have given it a perfect rating.Alfonso G.