Dolly reserved was not available, was not able to pick up truck from requested location even though there was a truck available there in the size reserved, was not able to get into gate without calling U-Haul customer service, first customer service representative I spoke to was not listening to the issue and was getting an attitude because they weren't listening to what I was saying
Tina D
Space Center Mini Warehouse
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, IL 62526
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Big 10 4 good buddy
Marty LWhen we got to the location the person we first talked to did not know we were coming and didn’t know that the truck had been left in his yard.
George RWas not ready for us, and less than 3/4 a tank of gas.
Benjamin Kit appears business for u-haul at this location was slim. no one to receive us. lights were disconnected on right. delayed us some figuring it out.
DAMEAN F