The location was fine but Uhaul as a company is terrible! Less than 24 hours prior to our schedule pick-up time, the location was changed. Not once, but twice! And each time it was furthe3r and further away! No compensation, and no other alternative. We were even charged for "excess mileage" when it was 100% Uhaul's fault we went over on miles due to all the changes!
MATTHEW C
Decatur Hardware & Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, IN 46733
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great service, very friendly.
Michael MVery helpful and friendly
MICHAEL Mservice was great. sales man was very informative. Will be going to them in the future. recommend to friends and family.
ALFRED CNo one was there at drop off we just parked the truck and put the key in box.
CATHY H