The man who I interacted with was extremely helpful and patient. And upon returning the truck he was also very quick, and efficient. I will most definitely use this location again in the future.
Marcus C
Miguels Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80223
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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There was no one at the location when we arrived. It seemed to be an open lot behind a locked fence. We had to pick up the Uhaul on the street and do the documentation on the mans broken cell phone with no wifi on one side of the street - so had to cross the street. The neighborhood was very unsafe. Once the man arrived he was very helpful and ensured we got a newer truck for our cross country trip. He was helpful and pleasant. He was not the problem the location was. Uhaul dropped the ball on this pick up. This was not our original pick up location. Two days before our pick up the location I selected was changed to Ebenezer Auto repair. When we arrived the location was closed for vacation and there was no way to pick up the truck. No one answered the phone. Uhaul was not responsive to the issue and we were stuck at that location which was mot safe for an extended time. Uhaul then transferred the pickup to Miguels auto which we had to take an Uber to. This was all incredibly stressful. We also got charged $1000 more than was originally quoted. Very bad business.
Barbara FTook for ever to get the truck. Once getting the key, the battery was dead. They then said it would take over an hour to get another one. Terrible Terrible. Would not recommend them at all.
Gabrielle WLocation pick up was fair
Lee DI had no idea this was not a physical U-Haul location when I reserved my vehicle. It all seemed very unprofessional, there was just a man standing alongside all of the moving trucks parked on the side of a street. The manager had awful customer service and was rushing me. I was uncomfortable the entire time, from the condition and manner of the location to the brash interactions with the U-Haul representative. I felt relieved when I had returned my vehicle and could leave that behind.
Joseph L