This is the second time I've gotten a Uhaul truck and the person at the station had no idea how to do check in. This time I showed my reservation and since he didn't know how to check me in, I checked in myself on the app. Even after doing that he wouldn't give me the keys to the truck. He insisted that I call U-haul's number after arguing with me. Finally once I was on the phone with a representative he gave me the key. It was a frustrating experience and I won't be using uhaul anymore
Linzi M
Superqwik Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80260
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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your application and reservation system is not very helpful and inaccurate
Colleen nAttendant did not speak English. Called someone over the phone to coordinate the U-Haul pick up. This person was very difficult to understand and it was evident he was attempting to complete other tasks besides the rental as I heard him speaking with other people in the background. The pick up took almost 20 min which was unnecessary.
Cody HThere's no official U-haul signage.And it wasn't sure I was at the right place other than there were trucks in the parking lot. The customer service was a little sparse But they were Polite and courteous. I did not appreciate renting a vehicle at 1 location.And then being told I had to pick it up at a different Location it was not as convenient As I would have liked. Overall a good experience.
Kelleen RThis is a gas station. When talking to the cashier he had to call someone to work through all of the parts while still ringing people up for smokes and water. They were not very nice.
Jeni P