I will never recommend Uhaul to anyone or use it again after this experience. I lost money and never got to use the truck due to a lock that did not belong to Uhaul being placed on it. Not to mention Uhaul support using all the time I paid for and not being able to help me.
Jazzmin W.
Superqwik Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80260
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Customer Reviews
- 3.0 Average Customer Rating
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The truck was dirty. The windshield was dirty with bugs splattered all over the windshield. I could not see very well. They didn't have a dolly but told me I could go down the street to another location to pick one up. I will never use Uhaul again.
Rodney V.Very nice.
Vincent B.another aggravation is the fuel policy. the truck was stated as being at '15/16 full'... ie: the needle was visibly left of the full line. i was advised to return it at the same fuel level. attempting to refill to that exact point was very difficult in that the return location had a prepay only policy for their fuel pumps. after three separate transactions going back and forth to the truck and inside the store to 'add another $10' i finally gave up and was then advised i would have to pay a charge for the unfilled quantity as it wasn't quite back to the 15/16 line. how about: pick on full... return on full? it seems like a racket to either have us return with more than we started (free gas for you)... or you charge $9 something per gallon for the shortage, which you obviously don't use to actually put gas in, or the trucks would be full on pickup. how does 'no' sound?
Jeff A.There was rat poop in the cabin area and the truck had not been cleaned prior to me renting. The rental was not ready at my requested time and took awhile to get set up with the employee switching between helping me and ringing other people's purchases up. I would not rent from here again nor recommend.
Megan W.