Instructions total wrong. Had to drive over a curb to get the truck. Dirty napkins in the truck. Did not supply the blankets and the dolly. Had to drive to another location 45 mins to get there more than 1/2 hour wait to get someone to give them to me. They took me just over an hour to get back to the movers. Waisted close to 2 1/2 hours because they did not put the equipment in the truck.
CINDY W
Midgard Self Storage Denver
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80204
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Didn’t like the virtual assistant thing. Would rather talk face to face with a person. Still worked though.
MARLA AThe truck was older, high mileage, did not drive well, jerky and hesitation when accelerating.
DAVID BNot having an attended facility caused the pickup and checkin to get the vehicle to be twice as long as when I have picked up from an attended facility before. Not the best experience from tha perspective. The virtual attendants that helped me on return were good help but not the same as a person beign there.
Blake DI wasn’t expecting the virtual agent who assisted me but she was incredible, extremely communicative and efficient. Definitely would recommend this location!
JOSEPH Q