Employees were rude and disorganized. They could not find the keys. It took a long time for them to locate the keys. I spent almost a half hour at this location trying to pick up the truck. Also, the website to submit pre inspection photos would not accept my photos. Unfortunate as I had to accept the truck without documenting vehicle condition beforehand.
ORIN B
All In One Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80249
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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This was a convenience store. There was no signage. Any place to indicate U-Haul rental? Not even inside. The only clue was that there was five or six trucks parked behind The store, the manager and the clerks really did not appear to understand how to do a rental. It took probably more than a half an hour to do the paperwork and then there was no runaround the vehicle outside with them. We were told to do it ourselves and if there was a problem to come back in they did not offer a receipt other than sending it to me and then when I question them about what I would do if I was stopped by police, how would I prove that I had not stolen this vehicle? Then he offered to print the receipt
THOMAS OEasy drop off location just checked it in with my phone because it’s a gas station and it was busy.
Jenn SHave people who speak English. They were 4 afghans and only one spoke a little English. Then they would talk to each other in their native language and laugh at the customer. I’m a Veteran and that’s not right.
DONALD PThis was a very bad experience. Laptop wasn't charged so I could pick up uhaul. Waited 45 minutes. Then turned in at 130 and didn't get receipt for 22 hours. They should not be able to rent uhaul. I drive over the road and thisis worst experience ever.
DESIREE K