The person I rented from told me it didn't matter if I returned the U Haul vehicle after he closed his gas station at 5 pm. He said just drop the key in the drop box. I returned the vehicle on 7/18/25 @ 5:37 pm and I was charged an extra day and and extra day for insurance and my return time was recorded as 12:09 pm on 7/19/25 which is apparently the time the guy got to work that day and is not the time I returned the U Haul vehicle. I was charged for two days as a result. That is poor customer service and the guy lied to me.
DANIEL E
Hertzogs Garage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, PA 17517
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything was fine. Smooth checkin and checkout process, friendly staff, etc
BRADLEY STrash was left in cargo area including stickers on rubber mat. Tire pressure sensors broken and kept obscuring data on dash with warnings. Internal sensors must be broken as it kept giving me warnings such as crash avoidance (there was no one on the road), hands on steering wheel (they were), and lane correction (was already firmly in lane and not swerving). The location was 100% fine, that garage is an excellent location U-Haul trucks just suck
Armando BCheck your vehicles before renting them. We rented a truck that had absolutely no lights in the back end of the truck. And had no gas in it.
TERRI HI filled up the van until it stopped pumping fully and I was still charged for a fill up
JESSICA S