They don’t give you any confirmation at drop off, they took hours to actually close out my return. I returned it at 5:30 and it wasn’t done until the next day. Had to call U-Haul customer service to make them aware so they would not charge me extra time
JOSEPH B
Des Plaines Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Des Plaines, IL 60016
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Rented a U-Haul van from our neighborhood Ace Hardware — great experience! James was timely, professional, and easy to work with. The van was clean, in good condition, and ready to go on time. No issues at all. Would definitely rent from here again.
KIMBERLY MI was charged for insurance and I did not choose any insurance. I was tricked and overcharged
MILOS RTo start with the guy is very rude and unprofessional.. He gave me different amount .I don’t know what kind of business they are running at that place .
JOSEPH NThe ace hardware manager was not well informed of the terms, such as what a safe move charge was. I also wasted a round trip back to the ace hardware shop because he never notified me that a dolly was not available, despite having been added to the cart during the reservation
RODRIGO D