The web site claimed they were open until 6 pm. When I called earlier, there was no answer and when I arrived, no one was at the office. Then I got text messages from the u-haul location on hwy 59 in Detroit Lakes claiming they were the drop off location. Apparently the people in charge of scheduling are very confused.
Kermit W
U Storage Detroit Lakes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Detroit Lakes, MN 56501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I chose to do the pick-up from my phone. At first it seemed a little overwhelming but it easily walked you through the photos and steps for pick up. It does as you to add two people and phone numbers as back up verification, which I didn't like. I had a couple questions and was able to easily call the U Storage desk and they were very nice and helpful.
Margaret BHorrible experience! Worst virtual checkout process ever. Took me 45 minutes to checkout and 30 minutes to process the return. You should model your checkout process with how easy it is to rent a car.
Bruce MI don't think the previous customer put any fuel in. It was under a quarter tank when I picked up the truck.
David GBack end not swept out. Drivers window very noisy
MARLIN P