The young man over the phone was VERY, VERY helpful and his customer service was excellent....
Karla W
Precision Auto Tech
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dolton, IL 60419
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Truck was hard to accelerate. made for a very slow move.
ADDIE KThe area appears to be fairly abandoned and looks unsafe at night (fortunately, I rented during the day). I was scheduled to do a Mobile App pickup of the truck at 8:30 am. Unfortunately, there were some issues with the app, and my time was automatically moved back to 9:30 am. I called customer service and waited about 10 minutes before someone answered. I told them about my situation and they said to me someone would be coming to the location personally to meet me. While waiting for the worker, I pretty much figured out everything, located the truck and gained access to the key. However, it was a good thing that someone showed up because the furniture pads I requested were not in the truck, so I had to wait for the worker to put those in the truck. Then, the front left tire was low, so the worker had to guide me to another area to put air in the tire. The only reason I rated this an average experience is due to the worker, who was very friendly and personable. However, overall, I do not recommend this location.
Andrea MI got the place to pick up the U-Haul when I got in to turn it on the battery was totally dead than the sales person gave me another truck and the battery was dead as well, so I had to wait for 45 mins or more till he find a battery .than he said you can get in and drive but that other battery was just as dead as the other one..finally he got a truck running but by now I'm 45 minutes late to where I had to go.the sales person a young age man told me he had to go take the truck that I was to use to put air in it the air was out real bad,he finally came back and said you good you can go now. I didn't get no paper work at all for the rental he didn't even walk around the truck with me..he just said you must bring the truck back with the same amount of gas or you will have to pay us for it.
Derryl MThank you very much.
Ingemar V