The employees do not know what to do. I have been given the wrong information and over charged twice. When I called to try and straighten the mess out I was called dishonest. Luckily I had documentation to prove what I was saying. I will never use Uhaul again. Iâ€™m contacting BBB social media. I will also be contacting an attorney.
Moving Truck Rental in Dothan, AL at U-Haul Moving & Storage at Montgomery Hwy
Moving to or from Dothan, AL 36301? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Montgomery Hwy.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Montgomery Hwy
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Dothan, AL.
Cargo vans and pickup truck rentals in Dothan, AL
U-Haul cargo van rentals and pickup trucks in Dothan, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Dothan, AL 36301. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The customer service rep was VERY rude and made very rude comments and the trailer I rented had a light out and the jack only worked when I lowered it on my ball of my truck, but when i brought it back and began to lower the jack the handle fell off and stopped working and when I told the rep about it, i was told i would probably have to pay for it or part of it. I don't know if I'll use Uhaul anymore after this experience.
The staff is horrible. They are not friendly at all and they are all unprofessional. If there were more uhaul places close to our area we would use them and this company.
It seems like there could have been more employees.
Recommend with a warning the help might be reduced. The line was out the door the morning I returned the trailer, so I left and called U-Haul to tell them I left the trailer. Only one person was working to help six people with orders and drop offs.
The lady that always helps me at the front desk is really sweet and very knowledgeable, I was very pleased by her professionalism. I wish I remembered her name. But the location does very well.
OK.. first would recommend as they have good inventory Second. Rented 6 x 12 open trailer. Bed was covered in construction from demolition. Actually looked like old siding made of asbestos. Averaged 1 to 2 inch pieces Third. Location is to congested. If. Really asking for opinion then move receiving area for trucks and trailers to rear of building. Plenty of room to drive around building and plenty of room at rear to park and receive equipment. Had to sit in road for 8 minutes at drop off and 5 minutes at pick up just to pull in then no room to park while back is larger and just sitting there empty
Excellent costumer service I'm Handicap in legs they help me with everything great great costumer service 10*****
could not get into the place because of the long lines.. out the door.. so i did the online check-in and left the truck blocking the entrance..
Have more than one person working the register on a early Saturday morning. That lady deserves a raise
There was only one worker there. He was fine, but we had to wait over an hour to pick up a trailer we had already reserved. And the drop off point he gave us was over 20 miles away, when there's one only 5 miles away. When I mentioned this, he dumped it back at me, and said I could call an 800 number to change the location- and then he didn't give me the number. There were 5 other customers waiting while this transpired.
Hire someone to work, needs staff
I was supposed to pick up a truck from the rim shop, but the truck was still out ! But after a phone call the manager was able to locate me another one at the main branch in only a few minutes ! It was not far down the road and I look forward using your service again ! Thank You
Trailer was junk!
The information given by the dispatcher was inaccurate from the information given to me by this location which resulted in me paying a larger amount than I was initially told about.
Assisted in everyway and answered every question. Very friendly staff!!
Check in was smooth and fast great staff.
It can not get any better.
The rental was quick & easy online... pick up was fine friendly folks...
The manager was very mean that day I needed the vehicle for three days he would not do it. I had to may more because of him
Check in was quick and easy! Personnel were knowledgeable about my contract and understood why my drop off location was different than my original destination. I have been to this location many times and everyone seems to like working at Uhaul and they do a great job
They were extremely helpful. They assisted me with the unhooking the trailer. We always use this location for pickup/returns in Dothan AL
All of my expectations were met
The man @ the desk was poorly trained. He didn't do a pre trip inspection, on his phone texting & in general, just acted like he didn't want to be bothered by paying customers.