I returner the truck to the wrong location, my error when I put in directions address but it was literally 10 away. I had to couldn't get the app to work to turn the truck in so had to call. But it took days before I realized the error because the truck never got turned in on the app. I had returned key as well a copy of my invoice. Just odd took 3 calls to clear it up and thank goodness she got it checked in so I didn't have to pay another day. It was frustrating. But I'm grateful to have figured it out.
Laura T
Abundant Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Du Quoin, IL 62832
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Professional and friendly. Would definitely book here again if needed.
Judi KI had trouble finding the key drop box. Other than that no issues with drop off location other than we was charges for cleaning and we left it cleaner than when we got it but we wasn't gonna clean up the last person's mess .....now wish I would have cuz I was charged for their mess. And my guess was they was to but they charged a cleaning fee but didn't clean it .....or the shady pick up place didn't care it was nasty inside
Marcus AEverything about the rental experience was excellent.
David KNothing.. all good.
DENNIS B