Nothing to do with Full Throttle Transport, they were great. The problem I had was with the way you schedule trucks at different locations. When I went online it showed there was a 10ft. truck available at Southbridge location, so I booked it. Then I get a call saying no truck the size I needed was available there. OK, fine so they have one 6 miles away in Dudley. Ok person told me all set, truck will be there all reserved. I get a call the day before the move telling me truck not available there and I had to go to Webster 9miles away. I told them NO, no more run around. They offered a bigger truck deal but I told them I needed a smaller truck. Then I'm told there was a one way truck I could use that one. OK, so the day of the move I go to Dudley and told them about the whole online hassle and they told me the truck had been booked by me the week before. So not sure why I got the call saying no truck in Dudley. Fix online scheduling, showing only what is available at each location and make sure customer has it the day they need it
EUGENE C
Full Throttle Transport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dudley, MA 01571
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