Mums mini mart was great once a truck was located there. The ontario uhaul booking process was horrid. We had booked a 10 ft truck in Lindsay weeks before our moving date. The move was scheduled for a Sunday and destination was to Perth. The Saturday before the move we received a call from head office saying no truck was available but we could pick one up in Bobcaygeon. They would cover sme extra mileage..we had no choice but to agree.. arrive at Bobcageon to find the location looked up tight. Called Ontario office and oh yes they made a mistake Noone is available to provide a truck there. After a time they find a 15 ft truck in Dunford and reserve that for us at the same price. We arrive at Mum's Mini Mart and the woman working there is great. We pick up our larger truck 90 minutes late and are on our way No compensation for the extra fuel costs incurred by the use of a much larger truck. No compensation for fuel we used to drive around in our vehicle to multiple locations. And we still incurred $15 inextricably mileage costs.
Gaynel B
Mums Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dunsford, ON K0M1L0
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Customer Reviews
- 3.5 Average Customer Rating
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Truck was covered in ice and snow last time I rented a trailer it was frozen to the ground had to make other arrangements then they tried charging me an extra 50 dollars I just want my money back after this horrible experience
WADE WPersonal behind desk was absolutely THE rudest person I've ever met snd she should not be working there representing UHAUL. Should be fired.. yelled and screamed at me like I was her child.
MEHO JYour website/app is terrible....
Henry VHad not chosen this location… had extra drive for pick up
Marjorie M