I read all of the instruction on the U-Haul app before arriving. I showed up to turn it in and there was a gate that I was not aware of, and I did not have the code. I called the emergency number that was posted and never got a call back even as I am writing this review over 24 hours after I turned it in. I ended up having to call U-Haul and thankfully she was able to find a code for me. Then, since I had already started the check in process because I thought maybe I had to do that to get the code, it said I had no reservations and I was unable to complete the full check in process. What should have been 5 minutes took over 30 to just check it in.
Anthony C
A&A Storage Eastside
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Durant, OK 74701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Georgana CIt cost me 104.00 to rent a 10 foot truck for a day and a half which I believe is too high. You advertised 19.95 per day then after you add insurance and taxes and mileage it's over 50.00 per day not the 19.95 advertised.
TERRY DThe company changed the name of the business and the previous name is on the signage but in very small letters and does their street number of the building is not posted nor is it on the mailbox. I also left s message asking for clarification and no one calledme.
BARBARA TProfessional
DEBRA G