STOP WITH ALL THE HIDDEN FEES. I made a reservation and you quoted me $49 after insurance and rental. I go to pick up the van and all of sudden I’m being charged $97 dollars. U-haul is starting to feel like a scam with how you aren’t up from when someone is reserving the truck how much it will truly cost. And since when did you charge per mile? Feels like you’re taking advantage of the monopoly you have in truck rentals. If you do have a competitor I will now search high and low to find them. Be upfront with your costs! Also stop forcing everything digital. My phone camera is broken and I could not do the driver license verify. This needs to be in big bold letters when reserving if it’s the only way to pick up the truck. Luckily I had someone else with me with a working phone camera, otherwise I would have wasted my time completely. It was an extremely frustrating experience.
JUSTIN M
US Gas Baltimore Pike
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Lansdowne, PA 19050
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Clear English speaking persons
Gregory SHave a pick up service could have been nice
MICHAEL GI have not received a called back yet. This U-Haul almost cost my friend and I our lives. They gave it to us with a broken windshield wiper and it was heavily raining outside. My friends and I have it in video and will be taking U-Haul to court. Very disappointed that we experienced this scary situation yet customer service are aware and have not done anything about this.
IRLUNE LI reserved at Havertown location and Jerome Bell was so nice and I appreciate his help . Lansdowne was very nice to thanks to everyone .
Alicia D