No one was at the location at the scheduled pick up time. Tried using the UHaul app with limited success. Ended up having to call customer service and was on hold for 25 mintues before an agent answered. The entier process delayed our departure by over an hour resulting in being late with no apology or offer of a discount. Next time I will use Penske or Budget.
MATTHEW B
611 Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Easton, PA 18040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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When asked if I needed to refuel before bringing back was told no. Also told I would not be charged extra miles. This was very upsetting as I was charged $ 44.00 for fuel and I would have refueled if given the correct information. My credit card was charged for and additional $73.49 in unapproved fees. I feel I was taken advantage of being an older woman.
Tonia F