Firstly, I need to mention that I was referred to this location by the Cheyenne Wyoming U-Haul location, whereupon they informed me with less than 48 hours notice that my reservation (which i made a month prior) would be cancelled as they did not have any more inventory left in Wyoming and therefore I'd have to look into a Colorado rental. This truck did terribly on fuel efficiency across the southern Wyoming border from Cheyenne to SLC; we spent upwards of $200 filing it from half-tank in Wyoming which has some of the cheapest gas in the nation. Secondly, something is going on with the shocks or something like else in the truck that caused it to violently shake as I was slowing down on the interstate to exit or at a construction site that mandated lower speed. Whatever the reason it did this, it would not stop shaking until I pulled over to give the truck a rest to refill with gas - almost like a reset - and then it was semi normal after that. The truck cab was also very uncomfortable for those with sciatic pain/back issues driving a long way, even with multiple breaks. I relayed this all to your worker at the SLC drop-off location.
Sarah B
Rocky Mountain Storage Barns Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Eaton, CO 80615
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Went after hours
JACOBO SPick up took longer than expected and longer than previous sites/pick ups which resulted in my husband having to take off more work than expected. Other than that it was much better than the day before at a different location. Truck was too small to get all that we wanted but oh well not their faults, it was the other location for not having what we originally reserved.
Todd SWas charged a fuel surcharge. Truck was on less than half. A tank of gas when I received it. Only drove it 33 miles and was charged for a fuel charge of almost $50. Piss poor communication from rental facility who explained absolutely zero when it was picked up.
Chad BSometime during the move either a inside wheel seal or the break line was leaking don't find until taking off my hitch and getting under truck but this was right before turning in the truck.
Corey C