Nothing wrong with this location the only thing I have to say is customer service for U-Haul suck This past Tuesday when I was placing my order for a 26 ft box truck and a car trailer they did not send me the text or the Gmail to the location I was supposed to pick up I live in Bibb County so I thought I was calling the store on Gray Highway in Macon Georgia so that's where I went early that morning to pick up the truck So I get there and the lady tells me that I'm supposed to go to Eatonton Georgia From where I was moving to where I had to pick up my truck was a hour away yes customer service added 50 more miles to the 110 miles that I paid for but that was way out my way to pick up that U-Haul truck and trailer
David N
Murder Creek Recreation
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Eatonton, GA 31024
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Customer Reviews
- 4.0 Average Customer Rating
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Owner was present on the day the business was closed and processed the check-in so I didn’t have to utilize the self check in process. She was very friendly and knowledgeable.
Brian RThis was not the location I choose on the website. I asked for a dozen blankets; they only had half a dozen. She spent more time talking to her fishing customers (who bought nothing) than to me, someone who was spending over $200. She changed my dropoff location to a neighboring town to where I had selected online. Why can't I just get what I ask for and am paying for?
Delda LNice facility, Easy to get in and out of. Nice folks and very helpful
Reid BHave WiFi service. It was supposed to be online pick up. Got there no service so I had to wait for the place to open otherwise uhaul said I was s.o.l. Put me behind and I had paid movers waiting
BRENDA C