The U-Haul representative was not even there initially even though it was during normal business hours. Then 3 hours later I received a receipt from U-Haul after the representative checked my truck in only for him to charge me for gas that I had already put in the truck and had a receipt to prove it. I'm extremely dissatisfied with the service I received from the drop off location especially because an employee's absence shouldn't result in me getting charged extra gas fees.
STEPHANIE G
Phillip 66
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edgewood, MD 21040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Overcharged for fuel. Had to wait both to rent and drop off.
RYAN BI had no dolly or blankets which I requested and paid for. Then the roof in the cab was leaking on me for half me trip. Luckily stopped raining. Not good experience
Edward MI feel that I was over charged for the uhaul. The clerk did not have knowledge of how to do the rental process. I had to wait for 30 minutes until someone from another location could come to help him figure out the process. Overall bad experience.
Rolanda MPick up location was good. I was having trouble with online pick up and they helped me with it.
Mark F