Be good for others as you be for us todayumar nure M.
Foods 99 Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Edmonton, AB T5C2A7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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employer ask me for pay cash and they dont have a key drop . in morning he call me his behavior to rude he said me he will cut extra charge. i dnt knw why because i rent u haul for 8 hour i bring it back within 6 hour they dnt have key drop box this is not my faul i putted key beside front tire i called him morning time told him key location and his behaviourto rudegurdial S.
Everything is perfect communicating and dealing with Harry and DrewJOE B.
Be specific on charges like, mileage, fuel, insurance and services. I used the unit for 22 kms and was charged $152. Obviously the people there don't know the product nor the servicejose A.
I would ABSOLUTELY NOT recommend U-Haul to anyone, I made reservation for 27' moving truck one way with two (2) two wheeled dolly, one appliance dolly and one 4 wheeled mattress dolly. When I arrived at pick location at 9am the person at store had no idea what to do; she called store owner and he arrived at store at 9:15 amâ€¦LATE! The truck was filthy on the outside and windows were filthy. I would think you would like future customers to see a nice clean truck since it's a constant mobile advertising billboardâ€¦..??? I asked manager where my equipment Dollie's were, he argued that this was not my problem as I reserved equipment online that this was not his problem and told me to go to another location and see if they had it. I go to other store and they said , no we have no equipment for you so I ended up having to PURCHASE one two wheeled dolly and a 4 wheeled mattress dolly. They also told me that even though you reserve equipment that it doesn't guarantee you will get equipment on your pick up day! I have video and pics and can go into more detail; I was FLABBERGASTED that neither one of the pick up or drop off locations WANTED to do a pre trip inspection for damage....(and this truck had damage! Not one even and I mean not one asked if I was capable of driving a truck of this size. THEY DIDN'T EVEN COME OUT TO THE VEHICLE ..... EVERYTHING WAS DONE AT THE COUNTER..,.,I COULD NOT BELIEVE ANY OF THIS!!! Not one of Agents even asked anything in regards to INSURANCEâ€¦â€¦WOW! And I could go on and on and on about other faulty items with the truck but where does it end. Honestly this has been my worst nightmare experience!!!â€ Please phone me I have more information and video and picturesâ€¦.I would actually like to share my story with news outlets but I believe it would be better if I allow your company to respond and rectify this HORRIBLE EXPERIENCE. I would be very surprised if you actually cared about my comments and making this RIGHT!!! All of this is based solely on how your agents talked down to me; as if I was at fault for making a reservation and expecting that all the equipment would be. I can't write anymore, I could list items all day long but I say to myselfâ€¦Why?? If all my comments fall on deaf ears; what is the point of all this? Lastly, I had to purchase all my furniture dollies from you because I was told that even if you reserve equipment online U-Haul doesn't guarantee that this equipment will be available. SERIOUSLY, you got to be kidding meâ€¦.RESERVATIONS mean what??? I HAVE STOP HERE BECAUSE MY BLOOD PRESSURE IS GOING UP!!Timothy B.