Work on your charges what you charge me is on the high side i used the u haul for just an hour and returned it immediately on getting there your office has closed and i call the customer service to inform them no response only for you people to charge me $132 for an hour service i am not impressed with your service.
Temidayo M
West Edmonton Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5V1M9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The vehicle was stacked with snow, the person doing the intake gave me a window cleaner for me to brush the snow off. Then there was half an inch of ice underneath all that snow. Then he gave me a snow brush with a scraper at the end to scrape the ice off. This took me 25 minutes, I left the property half hour later yet was charged for the half hour I spent cleaning the snow off the van. I was charged for 150 kms when I only travelled 100 kms. Very poor customer service! Normally I have no problems renting from U-Haul but that vehicle should have been cleaned off and started, but it wasn’t!
Marlene PThe van was fully covered with snow , window and side mirrors was so dirty Hard in that weather t clean without equipment so I hardly drive till I reached home and cleaned
Mohamed BMake the pickup easier and faster please. I had to wait for an hour despite of having a truck right in front of me for a booking that was made days ago.
Amit Sawesome
Raymond M