Hours are so strange and no one there to help after 1pm.
Muhammed U
Tower Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T6X1Z6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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i called and talk to a person that didnt want to receieve the vehicle, due to space when i explain i needed it cause i had my father in the hospital he told me to leave it in the curb and deposit the key in the back of the building a little box. now they are charging to me 1 more day and late fees. i already made 2 disputes and nobody has reached out to me
Angelica GHave more appliance dolly’s available
Cory LUnfortunately, the experience here was not the best. My booking time was for 5:30pm for a 15 foot truck. I planned my day specifically around that time and renting uhauls are usually a straightforward experience. Upon arrival, I could not find the place (no external signage whatsoever) so I phoned the business phone number. There was no answer. I got out and started asking around for the Uhaul location and was told by the owners of the business that this particular uhaul subcontracts space from hat no one was there and everyone from uhaul must have left for the day (despite business hours being posted until 6pm and having a confirmed reservation from days before). Eventually, with enough phoning, the uhaul representative answered and told me that his employees had left for the day even though I had the confirmed reservation. He said he was 35 mins away and asked if I could kindly wait until he could arrive back the business that should have been open (according to their own hours and website). As my move was extremely critical, I simply waited for him to arrive. Upon arrival, he adjusted my reservation to now include a $16 insurance charge that I always decline when renting a uHaul. Once I noticed it, I disputed the charge before leaving (now 30+ minutes late). He confirmed it would be removed and I went about my move. I have now received the bill and still see the $16 additional charge despite declining it upon making the reservation, despite phoning him before leaving to confirm it would be removed and lastly once again once the truck was removed. Supposedly a uhaul representative will be phoning me shortly but I have yet to receive a call back. Ultimately I took a chance on a closer location to my place but I think I will stick with my usual uhaul place going forwards.
Ibrahim AMohammed from Tower Automative is a rockstar!! He deserves a raise!!
Carol D