Superb service, friendly, efficient and unusually courteous. Trailer rented was in excellent condition. Such a refreshing experience, thanks so very much, Robert and Tonja DurreRobert D.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Effingham, IL 62401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The gentleman that helped us get the trailer and hookup. His customer service was amazing and went out of his way to help us find an auto trailer.Kati S.
I will buy a truck next time. You never know what a uhaul costs until there finished adding chargesRyan S.
The truck needed an alignment, luckily it was able to drive with the wheel offset. The drop off location that I was given was not an official drop off location so I went through the entire return process only to find out that there was no drop box and that the company that I was given to return the truck to does not work with UHaul. Found out there was a UHaul center 900 get away, went there to avoid the truck getting towed from the address I was given, then talked to the employees at the UHaul center who said no that's not right but we can't do anything, you're going to have to call customer service. So I spent 45 minutes on the phone trying to get someone to help me get a new drop off location without being charged because this was not my mistake. All together an extra hour out of my time was lost because I had to correct this mistake so that the truck didn't get towed or I get charged for it not being At the address I was told to leave it at. The process up to this point was very easy to figure out and very convenient but I am dissatisfied with the fact that UHaul is giving a rental drop off location that is not an official drop off location.Megan T.
There was no one there trained to help with this rental. They were very nice though and tried their best. Your online website is very unfriendly to use for folks not used to using them. Returning the truck was much easier though. Pleased with the cleanliness of the truck but it gets horrible gas mileage. Also, the price per mile is too expensive.Brenda B.