Filled the truck to the same gas gauge level as indicated on my contract. Disagreed with the extra charge for gas, during contactless drop off (nobody was at the location DURING business hours). Uhaul charged my card for the extra 1 gallon of gas (at $6.60). 1 gallon??? How do you even gauge that? Poor service, terrible location and would AVOID returning here.
JERRY C
Putnam Custom Work Vehicles Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Effingham, IL 62401
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Customer Reviews
- 4.5 Average Customer Rating
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There is a sign about how to return a vehicle -- but that sign was not visible from where we pulled in, so I was at a loss about how to return the rental truck. Someone from a neighboring business called the U-Haul franchisee and he took care of us over the phone.
EDWARD DRonnie Putnam went above & beyond to arrange my U-Haul Truck rental & to make sure everything was easy. Thank you very much Ronnie! 😊
Caroline HGreat location. Easy to use.
Kal KThank you
JEREMY M