Well, as much as I enjoy Uhaul, i do NOT enjoy the hidden fees! They want you to return the car with the gas as the same as you got it. I put in gas, so why charge me $40 for gas??? Its supposed to be $20 a day. I had it for a full 24 hours. Im fine being charged $40 for 2 days, so why was I charged $140???
Savannah M
Postal Annex 4
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in El Cajon, CA 92020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It was very confusing on where to park. Could use some clear signage that you are in right place for UHaul and have some spaces for 26 ft trucks.
SARAH FI was late by 20 to 30 minutes, which is understandable when getting an invoice for the extra charge. However, being charged the full amount for a fixed rate and then having to pay another insurance fee is not acceptable. The lady I spoke with said it was no problem, but as a customer, I wanted to know in advance that I would be charged that much. This is not okay. I bought about a quarter more gas because I think the gauge was showing less than it should have. I ended up buying almost 10 gallons for just 20 miles, which is 7 to 8 gallons more than I would normally consume. I will not use U-Haul again.
Okan Ano comment
Benedicto CFriendly and helpful associate. Was pleasant and helpful.
KIRK J