Business was advertised as being open until 6pm. I rushed to have the Uhaul truck returned before closing. I arrived at 5pm.to return the vehicle. The business was closed. I preferred to hand off the keys to a person instead of using the drop box. Just my preference.
DANIEL T
16 Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in El Paso, TX 79938
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No one came out to greet me.
Mitchell HFirstly, the business was closed at the time of my pickup. The truck was also parked extremely close to another car, making exit nearly impossible and making the pickup photos of the driver side, completely impossible to take. I wait an extra 30 minutes for someone to show up and give me the keys. When they did they were in the phone and started speaking a different language about the truck. He then proceeded to tell me they would charge me if the seals for the equipment were broken. I agreed, as this was not my first time renting a U-Haul. When I got to my destination, I realized the seals were already broken and the tags were still in the truck. The truck also was on a 1/4 tank and the check engine light was on. Last time renting for this location.
DOVE CThe attendant is amazing, definitely will use the location again!
Jose EGreat customer service. The truck was very clean and affordable pricing.
Jessica G