I initially went to the uhaul further up San Pablo Dam Road to pick up the truck. Is there a way to make it obvious which location one is talking to and renting from? Fortunately the reservation had the address. But really fast and efficient service.
BEN S
El Sobrante Arco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in El Sobrante, CA 94803
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Customer Reviews
- 4.0 Average Customer Rating
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KALAYLAH LThe estimate was $169 for 3 day rental. We only used 2 days, did not go over in mileage and filled up the gas higher than we received it, but still were charged $222. That is false advertising. The truck was in good condition and low mileage, we would have otherwise been very happy- but expectations set by the estimate were bait and switch, which could have been prevented with honest representation.
KENNETH CI got charged for gas i didn’t even consume ! i just drove 6 mi (which they calculated) and even put $5 of gas’s and they said I needed to pay gas!!! total scam
JOSE OThey were super busy and location is labeled as Arco and it is a Valero. The front desk took a long time to give us service and that added into turning in the keys late.
Heber M