Moving Truck Rental in Erie, PA at U-Haul Moving & Storage of Downtown Erie

503 reviews

337 W 12th St   Erie, PA 16501

(814) 240-5500

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(814) 240-5500

337 W 12th St
Erie, PA 16501

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Erie, PA 16501

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

503 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
2.0

Had to stop my move. Truck stated gushing power steering fluid and then steering wheel would shake during turn. Didn't feel safe driving it. Took it back and told attendant and was just told she would look in to it.

MICHAEL L. 
Rating:
2.0

My overall experience with the equipment was beyond poor when I picked up the truck and overpowering smell of marijuana. The truck was way underpowered and due to the weather the traction on the truck was extremely poor. However on the bright side Heather made this an enjoyable experience for his office staff goes my opinion she went above and beyond what she needed to do I would look at her as an asset to your organization

JOSEPH H. 
Rating:
5.0

All good! keep up the quality and availability!!

Douglas Y. 
Rating:
5.0

Absolutely, this was fantastic! Thank you so much!

Denise K. 
Rating:
5.0

Great customer service from everyone involved!

Asher W. 
Rating:
5.0

Easy and efficient process - would recommend to anyone!

BETH N. 
Rating:
5.0

Every thing was great

BRIAN S. 
Rating:
5.0

Staff was great to work with and equipment was clean.

SCOTT M. 
Rating:
5.0

Let people know online you can park your car there

JEAN ELIZABETH R. 
Rating:
5.0

Make sure ratchets are lubed up.

Paul O. 
Rating:
5.0

Thank you

THOMAS S. 
Rating:
5.0

All around great

Nathan M. 
Rating:
5.0

you guys have ALL made my life so much easier time and again. This time was particularly excellent, customer service was amazing helping me. im actually trying to come up with something else to uhaul it was that pleasant! Stay the course!!

kristi D. 
Rating:
5.0

Very professional and efficient. Like day and night between Clarion and Erie.

Paul A. 
Rating:
3.0

The online check in and return was a nightmare. Did not work properly wasted 40 minutes outside the truck before going inside and wasting another 30 minutes for an employee to help. The online check in needs tons of work. I personally will not rent again. Was more of an inconvenience wasting time.

Shantelle S. 
Rating:
3.0

The trailer had some running lights that weren't working and the girl that serviced my contract was told that and all I got was her signing that the running lights didn't work and no effort to fix them before I left. I had now been left in a corner and had to get a trailer. I had gone to the Pittsburgh area on about 10 days before this and asked to have a 5 x 8 trailer available which even then it was too big for my needs. I I went there the day before I was supposed to pick it up just to make sure about the arrangements and then I was told that I would be going to the 12th St. area which is another 4 miles for them to place on Pittsburgh from my home. While I was at the 12th St. store I was told by the girl at the desk at the time that my trailer would be ready for me the next day at 10 o'clock when I had originally asked for it at seven when the Pittsburgh store was going to open. They agreed to have it ready around 7 o'clock in the morning and I went home. Just as I was getting to my garage, my phone went off and Joe from 7 to 4 area code called me and said that my trailer would be available 20 miles further south of where I am and I told him that wasn't acceptable and that they were notified by a trail is available but he would give me A free day travel so I excepted that and then I called back to the 12th St. store and they told me I could pick it up that day which I did. It was a different girl who helped me hitch up the trailer, but she was overwhelmed with other customers and didn't complete things to my satisfaction. When I told her about the running lights not working I had to chase her into the store and basically asked her just to sign the contract saying that they weren't working. I was planning to travel during daylight hours.And I loaded the trailer the next day and left for my destinations in Morristown New Jersey the following morning early. Go to that I called ahead to Vito‘s service Center and spoke to the owner Vito who said that his he would be open until 430 on Friday and his hours on Saturday were 92 I told him that I could probably get there on Friday if my trip went uneventfully and it did so when I was ready to bring back the trailer on Friday I called ahead just to make sure I knew where to drop the trailer before I got there and he told me that he wasn't there and then he wasn't going to come back and I asked him if there were other places I could drop them at any other places I could drop it at and he gave me a place on route 10 in Morris Plains, but when I went there it was closed and didn't look like it had any U-Haul's there at all. This was at 2:30 in the afternoon on Friday. So the next day Saturday I brought it In on Saturday to Vito's and no one was there at 9 o'clock so I backed it in the best I could leaving it at 30° angle off the street on his property. He arrive there around 9:10 and told me that he I should have put it in the place where he told me to go over the day before and complain about how I backed it in. I don't think he has any idea of what good service is. All he did was complain about being overloaded with trailers.I called Joe again on Saturday a few minutes after this and confirmed that I had left the trailer and had taken pictures of it in the property on the property in front of Vito's garage.

DENNIS M. 
Rating:
4.0

The truck that I rented wasn't very maintained or some things were overlooked at inspection of vehicle. Reason for me saying this is because the truck going down the highway at 60mph it shakes and almost felt like I was going to go off the road. And the rear tires of truck were almost bald ..

JASON M. 
Rating:
5.0

i felt thinks went really well.

WILLIAM K. 
Rating:
5.0

Good job

LYDELL M. 
Rating:
2.0

Dolly that i ordered was not in the truck, back of truck was muddy.

Jeremy B. 
Rating:
3.0

Make it easier to get through on the phone and have the staff be more professional.

NERINA T. 
Rating:
5.0

Nothing I can think of. The people were wonderful.

PAUL S. 
Rating:
5.0

Treatment them good like the same way u did to me,u-Haul is the best

KATENDE T. 
Rating:
1.0

Stop over charging and double charging people false advertising prices then charging otherwise

RAQUEL N. 
Rating:
4.0

Nothing, all good.

Michael C. 
No reviews have been submitted for this location.

Back
To Top