Marcus, THE BEST. Thank You
DAVID H
North County Rentals And Moving Solution
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Escondido, CA 92026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The customer service representative is superb!
KRISTIAN CThe gentleman at this location was extremely helpful in getting the hitch lock opened with a different set of keys from another lock. The location of rental had given me the wrong keys to my hitch lock which I discovered upon return in Escondido.
TAMARA RRetrain your staff. Within 5 minutes of leaving, driving city roads well below 40mph, I had the trailer detach from my truck’s hitch while driving, causing it to wobble and sway all over the road. Thankfully nobody was hurt, and I have experience towing, but if I had gotten on the highway it could have been catastrophic. Upon inspection, the clam that twists to tighten the trailer onto my hitch ball was completely loose, and unsecured. Your team did not tighten and finish setting up the equipment despite assurances to the contrary at my departure. I had also requested a discount or some some of recompense for the mishap, and it was agreed over the phone that I would receive one. I did not. I also did not receive an apology, nor anyone asking if my equipment or myself were okay. I’m beyond dissatisfied.
KYLE HEQUIPMENT PICK-UP: Rented the U-Haul Motorcycle Trailer for nine days. Despite his lack of experience, Marcus was extremely helpful in getting me under way. The lack of tire pressure in both tires was a concern at pick-up. Each tire was 20 psi below the recommended pressure of 65 psi. EQUIPMENT PERFORMANCE: The trailer performed well over the four days of actual use. EQUIPMENT DROP-OFF: Super easy. One of the employees immediately came out into the parking lot and began removing the trailer from my towing vehicle. RECOMMENDATIONS: It would be preferred to have a few motorcycle trailers to choose from at pick-up instead of just one. Would've preferred a Drop & Tow Automatic Coupler to the old-school Handwheel Coupler.
SCOTT S