I absolutely detest the way we sign in to pick up. The link sent while standing in front of the employee did not work and he did not know how to get past that. It almost came down to being unable to rent the trailer because I could not upload my driver license and photo. Please have an alternative procedure that doesn't require me to let the employee use his personal phone to photograph my identification.....very bad system.
Robert M
North County Rentals And Moving Solution
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Escondido, CA 92026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Fast, efficient and convenient.
STEVEN LI was blindsided by a charge for after hours. I clearly asked what time they closed to return the unit and the person at front desk said I had 24 hours to bring it back before 9 am the next morning. He said drop off the keys at box and never mentioned a $20 charge for after hours (dropping key in box)
SELENE MEverything was fine, van was dirty, it had dead crickets everywhere looks like it was previously used to move live feed. Smell was not pleasant eater
Pablo MServices was top notch! Marcus was polite and extremely nice. Who ever is running that shop is doing a great job and should be recognized by U-Haul. Great job all around.
NOEL L