The person that called me back from the automatic system on my questions was very pleasant. The guys at the store were all very great when i picked up. They get 5 stars The 1 start is for the Area manager Ashok Hhowever, the area manager Ashok Reigns sent me the corrected invoice today and changed my mileage back to what the app had incorrectly said when I picked up the vehicle. In his reply he said "The Phot uploaded to the system was taken during travel and not on the lot" the vehicle was in the front of the store when i picked it up. on the lot. Multiple photos were taken when I went through the app. All at the same time and same location when I got the vehicle. I had submitted a picture when i picked up the vehicle, but he said it wasnt clear. When i returned the vehicle and submitted a picture, initially the app showed a different odometer reading from the picture so I retook the photo. I dont know why the app didnt do the same when I picked up the vehicle. The vehicle was at 1/8 a tank and I left it at 1/4 of a tank. I purchased $15 or 10l of gas. I traveled to 53 Widdicome blvd, then to Value Village at 2549 Weston Rd where I got gas, then back to the yard to return the vehicle. i dont appreciate being accused of defrauding your system by taking the vehicle and then doing the check in after i started to drive it. not a great way to deal with your clients.
LEONOR K
Ceemag Logistics Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Etobicoke, ON M9W1B4
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Customer Reviews
- 3.5 Average Customer Rating
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Vehicle is not clean and i was supposed get truck at 11:30 but system is down or slow i get my van by 12:45
Kunal BThey charged $175 , can you please send me the detail how they charged $175
Harmeet Sfriendly and responsive team
MARK BThe guy was helpful.. and grateful
BAHNAM S