Service is very friendly and always willing to help. The sign in process is easy. However, the lot chosen to house UHaul is atrocious space-wise. Entrances and exits are constantly blocked ehen the line is longer than 2 people from a lack of space. It's not a dealbreaker, but it sure makes it a hassle even if it's no one's fault. Overall, it is a reliable and friendly location. 9/10
Moving Truck Rental in Eugene, OR at U-Haul at West 7th
Moving to or from Eugene, OR 97402? Get FREE truck rental rate quotes at U-Haul at West 7th.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at West 7th
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Eugene, OR.
Cargo vans and pickup truck rentals in Eugene, OR
U-Haul cargo van rentals and pickup trucks in Eugene, OR are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Eugene, OR 97402. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The guy that was working when I did pick up was awesome. The guy that was there when I dropped off around 1PM was a complete asshole.
The online check in/check out system is not user friendly & frankly ridiculous. To require someone to be available by phone to vouch for the person renting the Uhaul makes the process difficult, as people rarely answer their cell phones. There should be a warning about allowing extra time to go through checkin process. It can cause delays if there is a deadline.
Chris was awesome! Great cs.
We had a horrendous experience picking up our rental. It was scheduled (online) for pick up at the Hwy 99 (Meadowview) location in Junction City, OR. We stopped in the day before to double check on everything and they had NO RECORD of a reservation and NO TRUCK. We had to spend hours on the phone arranging for our "reserved" truck to be picked up at another location (W. 7th, Eugene, OR). That location did a great job, but the anxiety, time lost and frustration of the online booking process was horrible. If I could rate it lower that a 1 I would. You guys just don't get the very simple concept of a 'RESERVATION'. We will NEVER do business with Uhaul again via the online system. There is no coordination with the local dealers that keeps the customer in mind. My customer experience was horrible because of this lack of focus between the online and local.
The manager physically pushed a employee out of the store while I was trying to get a moving truck. Totally unprofessional and uncalled for. He locked me in the store with him so the employee would leave. This is the short story
The staff was extremely friendly and helpful.
Used this business before it was ran well for how busy it was on Saturday.
Nothing everything went well
I was charged for an extra day of rental even though I returned the vehicle the same day that I rented it. I still haven't received a refund for this extra charge.
Treated well by the staff. Very polite and respectful.
great fast service,clean truck which ran well, nice facility and very good counter help.
Original appointment made for pick up in Springfield. Had to change appointment to following week and was assured pick up would be same locale and someone would call us night before. We received no call and when we went to pick up our truck we were informed that our appointment was at another location and in Eugene not Springfield. Location was unknown to us causing delay with movers waiting at our house for our return with the truck. All staff were helpful, apologetic and friendly but whoever changed our date of pickup dropped the ball, allowed a change in location without asking or notifying us and whoever was supposed to call us the night before completely stuffed off their job. This mess cost us additional time, money and faith in your company. Additionally we had 2 blankets in back of U Haul truck when we turned it in in Depoe Bay and they were not returned to us. Definitely not a good experience.
I love this location. I wouldn't go anywhere else. Always kind, friendly, professional, equipment is in excellent shape and clean. Employees are all wearing their covid masks which is appreciated..
Everything went well,,, May I say please hire someone to answer the phones,,, It is extremely difficult to get a call thru.,,consistently and frustrating
Always fast, pleasant and helpful.
It's on a busy road, so exiting the property can be a bit treacherous. Also, 99 cents per mile seems a bit steep. The program to check in with my smart phone didn't work. It got hung up when I tried to upload pictures I had taken of damage on the vehicle. Otherwise, it was a positive experience..
Instead of politely informing my wife that her mask wasn't approved at U-Haul locations and asking her to utilize the ones right outside the door the older gentleman at the counter berated her telling her to leave, aggressively and then after berating her he said she could use a mask outside the door.
Outside was dirty
West 7th is my Go To, U-haul location. They are friendly, fast and safety minded. They are also very will stocked.
A female employee was working on her own on a Sunday and did an excellent job. There was a long line because she had so many responsibilities. She was calm, quick and polite. U-haul should be sure their employees are not working alone on a busy day.
The Employees were quick to help going and coming back. They were kind and professional.
Have an easier way of returning a u-haul truck after hours, instead of downloading the uhaul app and signing in with username and password. What happens if u don't remember your password. You already have to remember so much stuff in this lifetime. And then have to deal with the issue of the website doesn't recognize that you don't have any reservations to return. And then you try and call the number and they say that they are open but there is a recording of an automated voice and waiting for a while for someone to answer your call. Don't make it more complicated.
You guys are doing just fine. Good company to do business with. No problems whatsoever. That's why I have used Uhaul for over 50 years. Thanks for being here.