I had reserved a truck and car Dolly at min 3 weeks prior to needing on Oct 1st. I was to get my rental in newburgh and then when it was time for them to confirm they had my equipment to rent I had to dr I ve from newburgh to Riverside in evansville to get the truck and dolly. Then I had to wait 45 min for my truck as it wasn't there yet had not been returned. Finally truck was returned, (thats what i was told) they got it ready, the amount came andnit seemed off from what I was quoted and then I asked what abt the dolly for the car, and they said there is no reservation for a dolly, I told them there was to be ok ne it was made at same time as truck. They kept waiting and trying to find a dolly it showed one there but it wasn't in the system as returned but one was in the property. It was such a cluster mess I've never seen a disaster such as this at all. My entire bill was to be 610.00 dollars but ended up over 700 more than the estimate they guaranteed, I did get returned 42.00 dollars for the gas part but that was it. I've never been so disappointed and frustrated in my life, the workers was trying to get things right. I've rented from the before and never had such a bad experience as this. Very sad for sure
Moving Truck Rental in Evansville, IN at U-Haul Moving & Storage of Evansville
Moving to or from Evansville, IN 47714? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Evansville.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Evansville
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Evansville, IN.
Cargo vans and pickup truck rentals in Evansville, IN
U-Haul cargo van rentals and pickup trucks in Evansville, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Evansville, IN 47714. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Fix the Internet and tell the people to work with the person that was thier first took me an hour and 10 min to check out
U should offer discount or rewards for frequent U-Haul users. I have spent hundreds of dollars at this U-Haul in the past few months and have nothing to show for it. I have not even received a discount or anything.
1. Moving help. River City Movers never called and I called them 5 times. We were scrambling to find movers last minute. It was an absolute headache. 2. We booked a truck at Iron Guard Storage Newburgh which is a 2 minute drive from our home. That was changed a day before to Uhaul on Riverside which is a 20 minute drive from our home. Not our choice and not convenient. 3. When we arrived to Riverside to pick up our truck, the code for mobile pick up had expired. We then had to stand in line only to find out the truck we had reserved was not available. They ended up getting us a defective one (ramp was broken). 45 minutes of our time was wasted at riverside and that doesn't include the 40 minute commute. 4. When I received the text link to advise whether it was in good shape, I received an error link and was unable to report the broken ramp. 5. With all issues I faced from beginning to end, I was disappointed that there was not some type of discount given.
The new staff at this location need managerial support and education... What a chaotic mess... But the nicest people who really want to do a much better job.
Need more help, newer equipment. System down for 2 hours.
The attendant was very helpful quick and helping me take the trailer off the truck and set me on my way
Took forever for the computer to catch up to do my paperwork took almost an hour to get a truck very rude and I brought it back
The process was very easy and the staff was very friendly =)
My truck was not in ky as planned. I had to drive to Indiana which took all toll 3.5 hours. Several slip ups in the process. This was on moving day. The truck was excellent. The price is reasonable. Drop-off location/service excellent.
Even though we pre-registered it took 20 minutes to get the key. I felt sorry for the poor gal trying to take care of everyone at the same . Nice facility but process takes to long.
Contacted U Haul on web and was called back by after 2 hours. Rented a 5X8 enclosed trailer and when I received confirmation email of reservation it had the wrong U Haul center and time to pick up trailer also Text message was wrong. Called Riverside center and corrected. Day of pickup my truck wiring was faulty so returned home and fixed. when I returned my trailer had been delivered to another person. On further investigation trailer I had reserved was found to be stolen and no 5X8 enclosed trailers available. Rented open 5X9 trailer finally.
Would like a call from someone at U-Haul corporate HQ.
They had mostly new people. Two people didn't even know how to reserve the equipment. I had to make two trips to the store to get the equipment secured. I had tried to call and one woman said she didn't have time to answer the phone.
Used this location many times. Always excellent service!!!
The manager was great and helped me out of a situation. I had originally reserved the auto hauler in Terre Haute, but it was not available, then they tried to send me to Lafayette, which was 100 miles away, then Newburgh, Which was changed to Owensboro, KY, and then changed to Marion, IL whichwasn't over a hundred miles from Evansville. Finally, I went myself to the Riverside location in Evansville. The manager was professional and rented the hauler to me. U-Haul owes me over $200 since they guaranteed my reservations in 4 different locations which were available to meet my needs.
It's like every where else,need more people to work. The lady at the counter,even though I used the self check in,was very helpful. Someone had called in and she came in to work. Over all,it was a good experience. Thank you.
Everything great. Thank you!
Everything was great the only problem I had was the location ran out of dollys so I was out on that and I really needed one for my appliances. And I wish I would've been told how the rental worked a little more in detail since it was my first time renting I didn't know what I was doing and the lady at the check out was nice but just kinda gave me some information and I had to figure out the rest she kinda gave me very little information and had the attitude like ok you should know what to do next.
Worst experience of my life. Only one who truly helped me was a kind man in customer support. The rest was awful. No one knew what was going on and better yet I didn't get a receipt for half of my rental. Cried because at almost 8 months pregnant it's a little stressful to be told 10 different things. Will never do this again that's for sure.
I've used this location four times in the last year. The people are great and I would highly recommend it.
Reduce your prices! $186 for a 40 mile drive and for only 5 hours of time with the truck is absolutely ridiculous!
Friendly, professional staff at both pickup and drop off - Thank You!!
Need to have at least 2 people working at front desk