The staff were friendly, but there was a language barrier, and after I left I was charged $100 for my $20 dollar rental, including a fee for two gallons of gas when I only drove the truck four miles.
Sarah K
Shell Black Eagles
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Everett, WA 98201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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You guys did a bait and switch and I'm never using your company again. This is my third and last bad experience. I was quoted one thing online and when I picked it up, I was charged double that amount and when I called, I was told this requires special effort to fix. I signed a contract you broke it.
BETH MEasy drop off. Friendly attendant.
Craig LSadly there was a homeless man passed out right in front of where we had to park. The cashier was also visibly frustrated because she did not know how to process the return. The APP was what helped.
STEPHANIE WThe location took me to a liquor store down the street. After looking for the drop box for fifteen minutes, I went to the Shell and the cashier was clueless. I asked about returning the Uhaul and he waved me off and took another customer. Not to mention, it cost $600 to rent a 10’ trailer for a day. Fuck you
Seth B