It had been raining the previous day, so the parking lot was mud and mud puddles
DAVID S
Smith Straw
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairhope, AL 36532
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I turned the trailer in a day early and went in the next day and made sure they knew it was there. they didn't check it in for 3 days and I got charged $60 for 3 days past due and it was not my fault.
Dave TNo one was there during business hours. When I called the phone # on the sign, I was told that they were open and someone was there. When I told him the door was locked, but "open" sigh was on, I was told to just leave the truck unlocked with keys in the ignition. I refused to do that. He then told me that I could drop the keys in a lock box. I had just stopped at the gas station before dropping off the truck and filled back to just over a 1/2 a tank of gas. I had received it with a 1/2 tank. Mysteriously, when I received the emailed receipt, I was charge for 2 gallons of gas. I had no one to argue the point with, because no one was there at time of drop off. Horrible location!!!
JONATHAN WVehicle was dirty and sticky with old soda and smelled. The engine was Christmas tree lights going through Atlanta on our trip and had electrical issues the whole time. Worst U-Haul experience we’ve had in a long time. Was told to drop off at ace drove all the way to ace with trailer almost got stuck in parking lot and then was told to bring U-Haul 30 mins away deeper in the city because the ace was “full” with a large parking lot empty on one side.
Reese WThis is a quick and easy drop off point for U Haul equipment.
WENDELL W