Attendant did not assist with trailer hookup. Did not verify trailer lights were working. Tail lights did not work. Drove 150 miles in the dark with no rear lights. Poor service.
CURTIS P
Secure Space Storage Farmington
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Farmington, AR 72730
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The attendant at the location was very helpful and insightful on recommending services that I might need. She was excellent!
Marco MTruck was rented over night by someone else and the counter person had it reserved for me the next morning. She was not aware that the previous renter turned it in with lots of dry mud on the floor mats.
Terry CReserved 2 Dollie’s.. the pick location didn’t have any so they sent us to another location across town. They said they didn’t have any so we ended up going to Lowe’s and buying dollies, but I was still charged for the dollies on the rental then the manager calls and says the other location did have dollies if we want to go back over there. I told him we had already went and bought dollies at Lowe’s and he said well if you wanna take them back and get your money back, we could go back to the place that told us they didn’t have any and get some by then we were hours behind on our moving then when we looked at the gas in the truck, it was only 3/4 of a tank full
Bryan WRented twice from this location,and both times was not able to pick up early work Mobil app. Mgr was quite sure how app worked. Also blankets and dolly were not in truck or even at location even though I had clef with manager days before. I had to run around to other locations to get blankets and dolly. They did comp me the blankets but I got billed for all the extra miles I used running around picking everything up. Not a good experience. Maybe some retraining and communication would help
Wally C